Engineering Manager — AI Systems — Noida, India

Manan Shah

I lead the teams that ship production LLM systems — agent orchestration, cost engineering, and HIPAA-compliant SaaS at scale. 14+ years, hands-on the whole way.

01 — Classify 5–8 turn triage
02 — Gate Slack human approval
03 — Implement 200-turn autonomous run
04 — Ship 8–12 min avg

// how a Jira ticket becomes a merged PR — the SDLC platform I built at ShyftLabs

14+
years in engineering & product
20+
engineers led at once
6+
AI Platforms Delivered
80%
LLM Cost Reduction

Achievements

Recognition & credentials

TOGAF
TOGAF® 10 Enterprise Architecture Foundation and Practitioner
AWS
AWS Certified Advanced Networking – Specialty
GCP
Professional Cloud DevOps Engineer (Google)
IEEE
OntoBAeval: Ontology-Based Automatic Evaluation of Free-Text Response
SPR
Towards Improving Automated Evaluation of Java Programs — Springer

My work

Systems I've architected and shipped

Production-grade platforms across US healthcare SaaS, autonomous AI agents, biometric security, FinTech, and TaxTech — all designed for scale, compliance, and measurable outcomes.

Currently at ShyftLabs — shipping AI-native platforms for the US healthcare industry
Autonomous SDLC pipeline diagram
ShyftLabs 2025

Autonomous SDLC platform

A two-pass agent pipeline that classifies Jira tickets, implements fixes, and gates risky changes behind Slack approval — zero manual triage.

8–12 min avg resolution · ~80% token cut
Claude AgentsJiraGit Worktrees
Read case study →
Enterprise Claude Code managed policy controls
Enterprise2026

Enterprise Claude Code Hardening

Organization-level guardrails that protect secrets, block dangerous operations, and enforce managed AI coding controls across developer platforms.

Managed policy · OS sandboxing · platform-aware controls
AI GovernanceSecurityDeveloper Platform
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Claude Code observability and reporting controls
Enterprise2026

Claude Code observability skills

Custom Claude Code skills that analyze and classify production logs and Jira history, then send daily Slack reports with constructive, consolidated comments on recurring, reproducible, and newly generated bugs.

Jira analysis · Daily reporting · Consolidated bug triage
Claude CodeObservabilitySlack
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AI-SEO content pipeline across 300 sites
ShyftLabs 2025

AI-SEO pipeline, 300+ sites

An 18-step content DAG generating meta tags, copy, FAQs and schema across 300+ healthcare websites, with multi-model fallback and cost guards.

~72% auto-approval · ~65% cheaper LLM calls
AWS BedrockBullMQRedis
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Multi-tenant US Healthcare SaaS Platform
ShyftLabs 2025

Multi-Tenant Healthcare SaaS — 500+ Sites

Architected a fully isolated multi-tenant SaaS platform hosting 500+ US healthcare websites, each with per-tenant configuration, branding, data isolation, and independent scaling — with zero cross-tenant data leakage.

500+ live tenants · HIPAA compliant · auto-scale per tenant
Multi-TenantAWSNode.jsMongoDBHIPAA
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Booking Management System with PIMS integration
ShyftLabs 2025

Booking Management + PIMS Integration

Delivered a HIPAA-compliant Booking Management System with live slot availability sync, real-time PIMS (Practice Information Management System) integration, encrypted PII data handling, and full audit trail — increasing partner adoption by 45%.

45% adoption lift · AES-256 PII · real-time PIMS sync
PIMSOAuth2AES-256HIPAAReal-time Sync
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Adaptive biometric face authentication
Conevet 2024

Adaptive biometric auth

A face authentication platform for SaaS and on-prem deployment, with a biometric model that keeps learning a user's face over time.

Sub-second responses · 30+ languages
FastAPIPost-Quantum Crypto
Read case study →
TaxTech data pipeline processing 10M records per day
BDO 2022–2024

TaxTech SaaS, 10M+ records/day

Led end-to-end product strategy for large-scale TaxTech SaaS. Engineered a dynamic tax determination engine with 50+ rule-based algorithms, automating complex TDS computations with 99.9% accuracy.

65% faster normalization · ISO 27001 & GDPR compliant
LaravelPythonNumPyAES-256Angular
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HIPAA-compliant healthcare platforms
TM Systems 2016–2021

HIPAA Healthcare Platform

Designed a HIPAA-compliant healthcare product for European startups. Implemented secure patient data exchange and remote consultation features, ensuring strict compliance with health data privacy regulations.

HIPAA Compliant · Secure Patient Data Exchange
HIPAAHealthcareSecurityREST APIs
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AWS High-Traffic Portal
TM Systems 2016–2021

AWS High-Traffic Portal & News Engine

Architected a high-traffic news portal on AWS (EC2, S3, RDS, CloudFront) handling 50K+ hits/hour with automated RSS feed ingestion and WordPress-S3 synchronization.

50K+ hits/hour · 80% faster publishing
AWSCloudFrontS3WordPress
Read case study →
RBI-compliant mobile banking for cooperative banks
TM Systems 2016–2021

RBI-compliant mobile banking

Delivered FinTech mobile banking solutions for 165+ cooperative banks using C# and Flutter, ensuring 99.99% uptime and 1M+ secure transactions/month per bank.

165+ banks · 1M+ txns/month per bank
C#FlutterRBI Compliance
Mobile wallet platform with UPI payments
TM Systems 2016–2021

Mobile wallet platform

Launched a scalable mobile wallet with 100K+ active users, integrated BillDesk payment gateway, enabling instant UPI and bill payments with <2 sec transaction latency.

100K+ users · <2 sec latency
UPIBillDeskPayment Gateway
World Bank geofencing and air quality monitoring
TM Systems 2016–2021

World Bank air quality monitoring

Partnered with World Bank on geofencing and NO₂ emission monitoring, leveraging Python, PostgreSQL, and geospatial analytics for real-time air quality visualization.

Geofencing · real-time visualization
PythonPostgreSQLGeospatial
Unified mobile banking for 70 banks
Manastr 2012–2016

Unified mobile banking app

Co-founded and built a unified mobile banking app in Java, enabling 70+ banks to perform secure, real-time view-only operations — reducing support load by 40%.

70+ banks · 40% less support load
JavaMobile BankingMVC

What I do

Four things I'm actually good at

AI

AI Systems

LLM pipelines, Claude Code skills, agent orchestration, cost & token engineering, RAG and multi-model fallback.

EM

Team Leadership

Leading 10–20+ engineers through delivery, hiring, and agile execution.

CLOUD

Cloud Architecture

TOGAF-aligned enterprise architecture, AWS-native platforms, multi-tenant SaaS and microservices.

PROD

Product Delivery

Turning business goals into shipped roadmaps — on time, at 98%+ delivery rates.


Experience

Where I've built this

Jun 2025 — Present
Engineering Manager
ShyftLabs Pvt. Ltd. · Noida
  • Architected an autonomous SDLC orchestration platform unifying Jira, Claude Code, Slack, and GitHub via a two-pass pipeline, auto-resolving tickets in 8–12 min average with zero manual triage.
  • Built an isolated multi-repo Git worktree framework enabling 3+ concurrent repo branches without collision, gated by Slack human-in-the-loop approval.
  • Engineered self-improving agent memory architecture with token-efficient context engineering, cutting redundant token spend by ~80%.
  • Built an AI-SEO overlay pipeline (15 content keys/page) across 300+ healthcare websites using AWS Bedrock, BullMQ, MongoDB, and Redis, achieving ~72% auto-approval and cutting full-price LLM calls by ~65%.
  • Led zero-data-loss migration of 500+ production domains; delivered HIPAA-compliant Booking Management System increasing partner adoption by 45%.
  • Designed and shipped a managed-security baseline for Claude Code enforcing sandboxed execution, credential-access denial, and destructive-command blocking across macOS/Linux/Windows dev environments.
  • Created custom Claude Code skills to analyze and classify production logs and historical Jira tickets, delivering daily Slack reports with constructive, consolidated comments on recurring, reproducible, and newly generated bugs.
Apr 2024 — Jun 2025
Engineering Manager
Conevet Technologies Pvt. Ltd. · Ahmedabad
  • Architected an enterprise-grade face authentication platform (FastAPI) supporting SaaS and on-premise deployment with hardware-locked licensing, achieving sub-second API responses across 30+ languages.
  • Designed a self-improving adaptive biometric engine that continuously updates face embeddings without re-enrollment, secured with post-quantum cryptography, liveness detection, and dynamic JWT lifecycles.
  • Designed and deployed a scalable algorithmic trading system leveraging smart money concepts with real-time multi-asset market data analysis.
Jan 2022 — Mar 2024
Associate Director — Tax Technology
BDO in India · Ahmedabad
  • Led end-to-end product strategy and architecture for large-scale TaxTech SaaS solutions leveraging microservices and API-first design.
  • Engineered a dynamic tax determination engine (Laravel, Python) with 50+ rule-based algorithms, automating complex TDS computations with 99.9% accuracy.
  • Built high-throughput data processes processing 10M+ financial records/day using NumPy vectorization, achieving 65% faster data normalization.
  • Architected secure workflows implementing AES-256 encryption and role-based access control, ensuring 100% compliance (ISO 27001, GDPR).
  • Led a 20+ member hybrid team (engineering, QA, design, DevOps) through full agile lifecycles, improving velocity by 40% and reducing blockers by 30%.
  • Acted as hands-on technical product owner, contributing clean, test-driven code and ensuring high sprint deliverable compliance with quality and performance KPIs.
  • Spearheaded Angular component library development, standardizing UI/UX across multiple platforms, delivering 30% faster dev cycles and 50% reduction in UI defects.
Mar 2016 — Dec 2021
Vice President — Tech Development
TM Systems Pvt. Ltd. · Ahmedabad
  • Delivered RBI-compliant FinTech mobile banking solutions for 165+ cooperative banks using C# (backend) and Flutter (frontend), ensuring 99.99% uptime and 1M+ secure transactions/month per bank.
  • Launched a scalable mobile wallet platform with 100K+ active users and BillDesk payment gateway integration, enabling instant UPI and bill payments with <2 sec latency.
  • Architected and deployed a high-traffic news portal on AWS (EC2, S3, RDS, CloudFront) handling 50K+ hits/hour with automated RSS ingestion, achieving an 80% reduction in content publishing time.
  • Developed RESTful API-based enterprise portal for MBC Group (UAE) with multi-role workflows, secure payment gateway integration, and auto-scaling backend, improving operational efficiency by 40%.
  • Led end-to-end product development of Club Management, University ERP, and Custom Accounting Solutions, standardizing codebase and reducing time-to-market by 35%.
  • Collaborated with European healthcare startups to design HIPAA-compliant health products with secure patient data exchange and remote consultation features.
  • Partnered with the World Bank on geofencing and NO₂ emission monitoring, leveraging Python, PostgreSQL, and geospatial analytics for real-time air quality visualization.
Jun 2012 — Feb 2016
Co-Founder
Manastr · Ahmedabad
  • Developed a unified mobile banking app using Java, enabling 70+ banks to perform secure, real-time view-only operations, improving customer access and reducing support load by 40%.
  • Delivered "UR Invited" – multi-event and invitation management app built on MVC architecture, supporting 10K+ concurrent users with RSVP tracking and push notifications.
  • Engineered fast-delivery and vendor management platform using CodeIgniter (PHP) with live location tracking, order routing, and performance analytics, cutting turnaround time by 45%.
  • Oversaw full SDLC operations from system analysis, database design, and code review to production deployment, ensuring bug-free releases.
  • Maintained strong client relationships through transparent communication, consistent progress reporting, and milestone delivery adherence, driving long-term client retention.

About

Manager first by title. Builder first by habit.

What kind of problems I take on

I gravitate toward systems where the constraints are real — regulatory (HIPAA, ISO 27001, GDPR, RBI), operational (300+ tenants, 10M+ records a day), or architectural (agents that have to be trusted with production code). The common thread has been owning it end to end: architecture, team, and delivery.

Hands-on vs. managing

As an Engineering Manager I'm accountable for a roadmap and a team of 10–20+ people, but I still design the systems and write meaningful amounts of code — the SDLC agent pipeline, the biometric matching engine, and the tax rule engine were all things I architected personally.

My take on AI in production

Most interesting problems aren't about the model — they're about cost, safety, and control. Bounded agent turns, Slack approval gates, multi-layer caching, and per-tenant cost guards. I'd rather ship a system that's slightly less magical and fully explainable than one that's impressive in a demo and unaccountable in production.


AI engineering insights

Practical notes from production AI systems

Field notes on agentic AI, LLM cost control, enterprise AI security, and healthcare platform architecture—grounded in the systems I have built.

Agentic AI

Human approval is a feature, not a fallback

How bounded agent runs and risk gates make autonomous SDLC workflows safer to operate.

Read insight →
LLM operations

Controlling LLM cost without slowing delivery

A practical framework for caching, quality gates, fallback models, and spend controls.

Read insight →
AI governance

Securing enterprise AI coding workflows

Managed policies, permission boundaries, and platform-aware safeguards for coding agents.

Read insight →
Healthcare AI

Building AI platforms around privacy boundaries

How tenant isolation, auditability, and access control shape reliable regulated platforms.

Read insight →

Contact

Let's talk

Open to engineering leadership roles, AI advisory, and conversations about production LLM systems.

Based in Noida, India · open to remote & relocation conversations